HairGenesis™ Terms and Conditions

Your HairGenesis™ hair loss treatment regimen has been carefully designed to offer maximum benefit in the safest and most time efficient manner possible.  In order to get the most out of these products it is very important that you closely adhere to the hair loss treatment regimen as directed herein. 

Read the directions on the bottle and apply or consume in accordance with the instructions on the side of the bottle. Failure to use the product specifically in accordance with the directions may cause an undesirable outcome. Do not consume or apply more than the recommended daily amount.

HairGenesis™ products have been found to be safe if used in accordance with the instructions. However, if you notice any undesirable side effect or are experiencing any discomfort you are encouraged to immediately discontinue use, consult your physician and contact our Consumer Relations Department at 888-386-0001.

Although in some individuals positive results have been achieved in as little as two to four weeks most individuals respond within 3 months of treatment..  It is therefore strongly recommended that you obtain monthly photos of the hair loss area.  In this way you can create a reasonably objective record of the benefit HairGenesis is providing over time.

HairGenesis™ products have been proven to be effective in arresting hair loss and promoting fuller, thicker hair growth in a large number of persons using the product as directed. However,  HairGenesis™ is unable to make any warranties or guarantees as to the outcome of your course of treatment. You are solely limited to a refund of the purchase price, less shipping and handling, as further specified herein.

In the event that you have questions or concerns regarding diet, dosage, shelf life, or other matters. you are encouraged to contact the HairGenesis™ Consumer Relations Hotline via e-mail at customerservice@hairgenesis.us.com, or by phone at (888) 386-0001. International clients may e-mail these questions to customerservice@hairgenesis.us.com. Either way you may expect a prompt & courteous response in a timely fashion.

If you have any suggestions, comments or questions of a scientific or medical nature, please e-mail them to research@hairgenesis.us.com. This e-mail address goes directly to the research division of HairGenesis™.  Dr. Marcovici, lead scientist at HairGenesis™ places great value on these matters and will make sure that you receive a prompt response to any and all such inquiries.